A major new campaign is being launched in Norwich to help people find NHS help quickly, when their GP in unavailable.
It highlights the fastest and easiest ways to find help when you need it – by using services wisely.
The health service needs members of the public to choose services wisely this winter, to reduce pressures on doctors and nurses - and keep waiting times to a minimum.
NHS Norwich Clinical Commissioning Group (CCG) has devised some simple advice, which sets out the quickest ways to find the care you need if your GP Practice is unavailable.
1 Ring 111 - the average waiting time to get through is 60 seconds. This is a free-to-call NHS telephone line, with trained local staff. They will either give you the advice you need or arrange for an appointment with a doctor or nurse. Also call 111 to ask for the out of hours GP service.