For health care over Easter

Patients are urged to help the NHS by using healthcare services wisely over the Easter weekend. Going to the right place for treatment or advice will mean everyone can get the help they need more quickly.

For minor inuries and illness, peope shoulf self-care at home using a well stocked first aid kit, containing antispetic cream, plasters and painkillers.

A wide range of healthcare advice on minor illnesses, infections, headaches, emergency contraception and coughs and colds, is also available from local pharmacists, many of which are open over the weekend.

If it is urgent but not an emergency you can call NHS 111. Available 24 hours a day, 365 days a year, the freephone number is manned by trained advisors who can offer advice or arrange for you to see a doctor or nurse if appropriate.

The NHS walk-in centre at Rouen House in Rouen Road, Norwich, is open between 7am and 9pm every day. A nurse-led centre, it can help with a range of issues, including minor cuts and wounds, strains and sprains, flu-like symptoms, skin complaints and stomach problems. You can simply walk in, without an appointment.

The Minor Injuries Unit based at Cromer is also open seven days a week, from 8am to 8pm. Patients can turn up without an appointment and receive treatment for minor injuries such as minor wounds, burns or simple fractures.

Finally, anyone who needs a repeat prescription is being encouraged to order and collect it in advance of the bank holiday weekend. Pharmacies and NHS 111 can help with emergency prescriptions where necessary.

For a list of pharmacies in Norfolk which will be open over the Easter weekend, visit

Improved NHS veterans’ mental health services are now available across England

NHS TIL logo NHS Blue RGBIf you are experiencing mental health difficulties, new NHS services can provide a range of treatment and support, regardless of when you left the armed forces.  This includes recognising the early signs of mental health problems and providing access to early treatment and support, as well as therapeutic treatment for complex mental health difficulties and psychological trauma.  Patients are also provided with help, where appropriate, with employment, reduction in alcohol consumption, housing and social support.

To access these services, you must meet the following criteria: 

  • be a resident in England
  • have served in the UK armed forces for a full day
  • be registered with a GP practice in England or be willing to register with a GP
  • be able to provide your military service number or another form of acceptable proof of eligibility.

 If you meet these criteria, you can self-refer or request referral via a health care professional or service charity. 

Upon receipt of referral, you will be offered an initial face to face assessment within two weeks and where appropriate a first clinical appointment two weeks thereafter.  To find out more, speak to a health care professional or service charity or use the contact details here to get in contact with your local service.  pdf Veterans Mental Health TIL services brief LAUNCH April 2017 (118 KB)


Breastfeeding friendly

Norwich GP Practices are breast feeding friendly - listen to Dr Clare Aitchison

Everyone knows that feeding babies with breastmilk is best.

  • Breast milk is the best food your baby can have - it's tailor-made for your baby.
  • Breast milk boosts your baby’s ability to fight illness and infection in their first six months. Babies who aren't breastfed are more likely to get diarrhoea and respiratory infections.
  • Breastfeeding lowers your risk of breast cancer and ovarian cancer, and burns about 500 calories a day.

Our ambition is to increase the proportion of breastfeeding mothers who would like to maintain breastfeeding, but are currently struggling to do so.  78% of Norwich mums breastfeed their new born on day 1, but this quickly drops to 51%  by the 6 week check-up - below the national average.

Sadly 90% of mums report they give up feeding before they had intended to, because of barriers which makes breastfeeding unsustainable for them. We need your support to help to remove some of these barriers 

So NHS Norwich CCG is asking GP Practices in Norwich to become Breastfeeding Friendly. We aim to have a GP breastfeeding champion in each practice.

Find out more about breastfeeding here 


Support cost effective medicine prescription and help save money

People in Norfolk and Waveney are being urged to support "cost effective medicine prescribing" and help to save the NHS money.

The call comes as part of the ongoing 'Your Medicines, Your NHS' campaign, which aims to reduce the £4.7m* cost of medicine wasted in Norfolk and Waveney each year.

The final phase concentrates on using generic medicines wherever appropriate, as opposed to branded products which can be up to 80% more expensive. Using the strapline "cost effective medicine", health bosses hope to raise awareness that on occasions, GPs may prescribe non-branded medicines (generic), which do exactly the same job and have been tested to the same rigorous standards as the well-known branded versions. Savings on generic medicines can then be reinvested into health services elsewhere.

The campaign has been organised by Norfolk and Waveney's five clinical commissioning groups - Great Yarmouth and Waveney, North Norfolk, West Norfolk, Norwich and South Norfolk - which together spent £167m on 23 million prescription items between March 2015 and 2016.

Prescribing generic medicines has saved the NHS £7.1 billion since 1976 and allowed more than 490 million more items to be prescribed without an increase in total spending**. Currently, nearly eight out of 10 prescriptions in the UK are for generic drugs.

Ian Small, Head of Medicines Management for the Norfolk CCGs, said: "We hope that people will take on board this important message and help us to save the NHS money by supporting the use of cost effective medicines whenever they can."

To find out more about the campaign, visit and click on the links from the homepage. Alternatively, you can follow the campaign on Twitter @YourMED_YourNHS and use the hashtags #costeffectivemedicine and #yourmedicines.

Healthy Norwich innovation grants up for grabs

Healthy Norwich logoCan your community group come up with a really innovative way to help people in the Norwich area lead healthier and happier lives?

Because you can now apply for thousands of pounds of funding from Healthy Norwich, the campaign run by the NHS and local councils to improve lifestyles and promote good health.

The money will fund small projects that encourage and support local people to lead healthier lives. For example to prevent people from smoking, to support their mental wellbeing or help people maintain a healthy weight.

£40,000 is being offered in grants by NHS Norwich Clinical Commissioning Group, one of the partners in Healthy Norwich, in association with Norfolk Community Foundation. If there are enough really good ideas, it will consider making more money available. Each grant will be for a maximum of £5,000 but time is running out, applications need to be in by 5pm on 13th April, 2017.

You can apply online at