Your GP appointment - keep it or cancel it

GPs across central Norfolk are reminding patients who have booked an appointment to keep it or cancel it.

Everyone knows that GPs and practice nurses are really busy. They try to offer as many appointments as possible on the day, or to suit each patient.
But if people fail to show, it means someone else could have had that appointment.

Added up, the number of minutes attributed to ‘did not attends’ by GP practices in central Norfolk equates to something like 7 doctors a year.

Patients given a voice on NHS transformation plans

Patients across Norfolk and Waveney will get to have their say on plans to transform the region’s health and care system at a series of consultation events being held later next month (November 2017)

The events have been organised by consumer champion, Healthwatch Norfolk, following public concerns over a lack of available information on future plans for local services under the Sustainability and Transformation Partnership (STP).

Ambulance response times

The ambulance service is now working to meet new response times, being introduced across the country.

When you dial 999, the ambulance operators are now given more time to talk with you and decide the most appropriate response. The average times for a response have been changed and they differ depending on how serious the emergency is. The ambulance service will always try to get to those people who are in most need and the new standards will help them dedicate the right resource for the right outcome.

You can read more in this pdf infographic (589 KB) .

Remember - our ambulance service is really busy. Please only dial 999 if it is a genuine emergency. If it is urgent but not an emergency then call 111.

 

Expert report says there’s never been a better time to stop smoking – coincides with launch of Stoptober

  • Healthy Norwich logoHighest quitting success rate on record in first 6 months of 2017
  • First time ever increase driven entirely by successes among the less well off
  • Expert report says there’s never been a better time to quit with e-cigarettes one of the key drivers
  • Launch of Stoptober mass quit event sees new TV ad feature e-cigarettes for the first time

New data published today shows quitting success rates at their highest for at least a decade, up to 19.8% for the first six months of this year, significantly higher than the average for the last 10 years (15.7%).

  • Success rates among the less well off have for years remained stubbornly low, but in a major turnaround the sharp increase in success rates is being seen entirely among this group. For the first time, any smoker - no matter their background or job, sex, age, where they live has virtually the same chance of quitting successfully as the next person.