AGM - July 25th 2017

We are holding our Annual General Meeting next week. The AGM is in the Council Chamber of Norwich City Hall on Tuesday, July 25th; it begins at 12.45pm and lasts for an hour. Members of the public are welcome to attend.
As well as the formal business of presenting the annual report and accounts, we will publish a summary of our annual report, which describes the work, achievements and challenges for the NHS in Norwich during 2016/17.
There will be a review of the year with presentations on some of our important transformational work and there will also be time for questions from the ‘floor’.
Looking back over the past year will focus on Healthy Norwich and the Norwich ‘New Model of Care’ - a vision that is taking shape and being implemented right now – to ensure the NHS can meet growing demand and provide better care for patients. The ‘New Model of Care’ brings together many innovations that are already well underway and providing care to Norwich residents. They include HomeWard (caring for patients safely at home rather than in hospital), the Norwich Escalation Avoidance Team (NEAT) and the GP alliance called OneNorwich. In mental health, there have been significant investments in a new Admiral Nurse-led dementia service, expanding the Early Intervention in Psychosis service and investments in the eating disorders service for young people. Our successful joint bids for national funding with our neighbouring CCGs and the NHS mental health trust NSFT has enabled NSFT to launch a new community perinatal mental health service in September and a mother and baby unit in Norwich is planned in January 2019.
The Chair of NHS Norwich CCG, Queen’s Nurse Tracy Williams, said: “We are looking forward to sharing details of the many investments we have made in mental health and physical health services over the past year as part of our determined efforts to continue improving care for our patients.
“We know people want to be cared for at home rather than have to stay in a hospital and we have focused work on new and innovative ways to support and care for people so that they can stay safe and independent at home. We have also invested in hospital care so that the care and beds are there when people really do need them.”
The AGM will be followed by the CCG’s Governing Body meeting in public from 2pm in the Mancroft Room of Norwich City Hall.

Smokefree Sidelines

Healthy Norwich logoKids copy adult behaviour – so please don’t smoke on the sidelines.

That’s the message in a campaign launched by Healthy Norwich and the Norfolk County Football Association.

Smokefree Sidelines low resLocal youth football clubs are being invited to join the campaign and become smoke free spaces. This means members and visitors are asked to refrain from smoking indoors and outdoors, anywhere on site, including all playing fields and especially the pitch side lines.

If mums and dads are seen smoking as they watch their children play a game, it sets a bad example. So the good thing to do is either walk away or better still, quit altogether.

  pdf Download the Smokefree Sidelines infographic poster here (47 KB)

Hundreds helped so far by falls vehicle

Hundreds have received extra support from a project to help Norfolk patients who have suffered a fall.

The Early Intervention Vehicle (EIV) was launched in February as part of a scheme between the East of England Ambulance Service NHS Trust (EEAST) and Norfolk Community Health and Care NHS Trust (NCH&C).

In the first four months of the pilot project, senior emergency medical technicians (EMT) and occupational therapists were dispatched to almost 300 patients in Norwich, North Norfolk and South Norfolk. And thanks to the care provided at home, more than 60% of those patients did not require transport to hospital. The project also gives patients help and support to help avoid falls in the future.

Terry Hicks, EEAST Sector Head for Norfolk and Waveney, said: “One in five of all 999 calls to the ambulance service are to patients who have suffered a fall and an emergency ambulance is not always required as a response. We have also responded to patients that benefit from earlier support, who have not fallen but who are still unwell – especially those with terminal conditions or with complex needs.

The partnership with the community health trust has also had a positive response from patients and carers as they have received rapid referrals for extra or enhanced packages of care and social care where required.”

Lorrayne Barrett, Director of Norfolk Adult Operations and Integration at NCH&C said: “I’m very pleased that this project has been so successful. This is a great example of how working in partnership with our NHS and social care colleagues means we are able to work more efficiently together, and helps us to better deliver care to our patients.

"The EIV ensures we can target the right support straight away to people in the community who have had a fall. The OT can assess and expedite referrals to the correct services - health and social care. By promoting independence in this way we can avoid their unnecessary admission to hospital and the person can remain in their own home. It’s a perfect example of partnership working.”

Norwich GP surgery opens new rooms

Opening of extension at Tuckswood.JPGIt was a day to celebrate at Tuckswood Surgery in Norwich, as two brand new consulting rooms and three refurbished rooms were officially opened.

The ribbon cutting ceremony was carried out by Dr Chris Hutchinson – well known and well loved by patients for whom he was family doctor for 35 years and who retired at Christmas.

Two GP practices in 'soft merger'

Drs Cafferty and CopsonTwo GP practices in Norwich will be forming a closer working partnership, for the benefit of both patients and their staff teams.

Newmarket Road Surgery and St Stephens Gate Medical Practice have begun a ‘soft merger’ which means they can share accommodation, staff, services and data systems. It also means staff at both sites will have access to each other’s patient lists to enable them to share NHS services at both practices.