Health Fair - Mile End Road Surgery

Castle Partnership open day photoThree GP surgeries in Norwich are staging free open days for their patients in August and September - to help them find extra care and support when they need it.

The first is on Saturday August 15th at Mile End Road surgery from 10am – 2pm.

Have your say on the walk-in centre

Rouen House

People in Norwich are being asked by NHS England in the East to have their say in shaping the future of services at one of the City’s GP practices – Norwich Practices’ Health and Walk-In Centre (formerly Timber Hill, at Castle Mall) which recently moved to Rouen House, on Rouen Road.


Healthy Bus Stops!

Healthy Bus Stop

If you queue for a bus in Norwich in the next few months, it might just be a healthier and happy experience than you were expecting…

Health Trainers will be visiting bus stops along the routes to four areas of the city from next week until March, to help people change their lives.

It’s a great new project as part of Healthy Norwich, the public health campaign led by NHS Norwich Clinical Commissioning Group (CCG), Norwich City Council and Norfolk’s Public Health.

New simpler electronic prescriptions – coming to Norwich

EPS logoA new and more convenient way to get your prescriptions is coming to GP Practices in Norwich.

One by one, GP Practices in the City will be introducing electronic prescriptions. The first to ‘go live’ in the city are Taverham Medical Practice on July 15th, followed by Woodcock Road Surgery and Prospect Medical Practice expected in September.

Once the new system is running at those surgeries, electronic prescriptions will be introduced elsewhere across the city.

Electronic Prescriptions are safer and more convenient for patients. Instead of using a slip of green paper, their prescription will be sent electronically to the pharmacy of their choice. Medicines will be ready to collect in the usual time – a pharmacy or GP surgery can advise.

The way patients order repeat prescriptions doesn’t change – people will still apply either online or in writing - and every so often their GP or nurse will want a consultation to review their health. But the extra process for many people, to pick up a prescription from the surgery and walk to the pharmacy, is cut out.

NHS Norwich CCG has enlisted the help of two local amateur actresses from Norwich, Sue and Anne, to explain in a short film available on YouTube -

Dr Gregory Quinn at Taverham Surgery said: “We are very pleased to introduce electronic prescriptions for our patients. We think they will find them much more convenient than green paper slips and it also will reduce the paperwork in our surgery, allowing more time to focus on our patients – so everyone benefits.”

Charlotte Bowles from the Norfolk Local Pharmaceutical Committee, representing pharmacies, said: “Many people in Norwich – particularly people who have regular prescriptions – have already been signed up by their local pharmacy for electronic prescriptions. You can choose just one pharmacy to register with but you can change your mind or nominate a different pharmacy any time.

“But if you rarely see a doctor then you might decide not to bother about it until you need a prescription - and that is perfectly OK too. In this case you can nominate a pharmacy when you need to.”

Electronic prescriptions are transmitted using the secure NHS network and only authorised people can see them. Electronic prescriptions cannot be lost or altered and because they do not have to be retyped it is better for patient safety.

New 'virtual ward' already helping patients recover

HomeWard 044

Norwich's new Virtual Ward is up and running - helping more patients to remain safe and well at home, rather than need a hospital bed. 

It is run by expert nurses and therapists from Norfolk Community Health and Care NHS Trust (NCH&C) and is a major part of NHS Norwich Clinical Commissioning Group’s YourNorwich programme, to develop and integrate health and care in the community.

Since December, more than 20 patients who were medically stable have been discharged early from Norwich Community Hospital (Alder Ward) and were able to return home.

Healthy Norwich grants to local projects

Healthy Norwich – the local public health campaign – is investing nearly £85,000 in new projects to help people lead healthier lives.

A total of £84,597.66 is being invested in 23 projects over the coming year.

The projects are being run by local organisations, which made successful bids for Healthy Norwich funding.

All of them will work with local people at grass roots level to help them change their lives for the better.

The funding has come from NHS Norwich Clinical Commissioning Group (CCG) and also from Norwich City Council second homes council tax money, via the Norfolk Health and Wellbeing Board