New 'urgent care unit' for winter

The NHS in Central Norfolk has been given £1.6 million to help deal with rising demand during the winter.

The plans include a temporary urgent care unit at the Norfolk and Norwich University Hospital. This is being trialed for three months. It will be used to treat people with ‘minor illnesses’ who do not need to be seen by a hospital specialist. Instead they will be seen by community health and care staff who will treat them and ensure they return home safely.  

Wellbeing Service: Consultation now closed

Our consultation about local NHS services for people who have anxieties or depression is now closed. What follows is the news release issued at the time.

The Wellbeing Service, also known as Improving Access to Psychological Therapies (IAPT), provides support for individuals aged 16 years or older who face mild and moderate mental health challenges such as depression and anxiety.

The consultation is being run by Norfolk and Waveney’s five Clinical Commissioning Groups (CCGs) and will last for two more weeks, closing on January 31, 2014.

Falls - help us improve services

Are you aged 65 or over? Do you live in the Norwich City Council area? Have you fallen in the last year?

If so, we would like to hear about your experience so that we can improve local services. Our aim is to help people avoid falling and help people after they have fallen. 

We support voluntary groups

NHS Norwich CCG is investing in volunteering. We champion the good work that volunteers do in our communities.

We fund a variety of voluntary bodies to deliver services to patients and we shall continue to do so. Our budget for the voluntary sector is £500,000 a year. We have pledged to ringfence this money. In fact we added to this sum in 2013 when we awarded a further £65,000 in grants.

Tell us about your NHS care

We're calling on patients to tell them how their NHS care was.

Feedback can be left using Patient Opinion, an impartial service, which enables patients to share their experiences anonymously. There’s a simple to use link on the front page of this website. Past comments left by patients about local services via Patient Opinion are being streamed on the front page of the website too.

Sheila Glenn, Director of Quality, Strategy & Innovation for NHS Norwich CCG said: “Compliments and praise are, of course, important for hard working frontline staff because we all like a pat on the back when we do a good job.

“On the other hand it is vital for the NHS to hear any concerns and suggestions from patients so we can make improvements to care, identify trends and take action.”

Healthy Norwich Day - May 13

If you want to live a healthier life - then The Forum in Norwich is the place to be on Tuesday May 13th.

Healthy Norwich – the drive to live a better, fitter lifestyle – is putting on an interactive information day, in partnership with Active Norfolk.

There’ll be fun activities to take part in plus help to quit smoking, healthy foods, useful advice and a whole host of other exhibitions about living a healthier and happier life.

Thumbs up for Norwich CCG

NHS Norwich Clinical Commissioning Group has been highly rated in a survey, just published.

It has been rated higher than the national average in 24 out of 28 measures tested – putting it among the best in the country.

The “Stakeholder Survey” was carried out earlier this year, inviting partners and Member Practices to say what they think of the CCG.

It scored 91% in two important measures for ‘clear and visible leadership’ and whether they would feel able to raise concerns about the quality of local services.