AGM is your chance to have a say on health in Norwich

NHS Norwich Clinical Commissioning Group is throwing its doors open later this month and asking local people ‘what health care and support do we need’?  YourNorwich Logo

We're holding our first Annual General Meeting in the city centre on Tuesday June 24th at ‘Open’ on Bank Plain from 10am – 1pm.

After the first 30 minutes of formal business it’s handing the meeting over to the community - in a unique exercise in public engagement.

CCG leader appointed to national NHS body

The Chief Executive of NHS Norwich CCG, Jonathon Fagge, has been appointed to the Board of Trustees of the NHS Confederation, a prestigious national body.

The NHS Confederation is the membership body for all organisations that commission and provide NHS services. It brings together and speaks on behalf of the whole of the NHS.

Jonathon is one of six new trustees announced today, at the NHS Confederation’s annual conference in Liverpool.

Survey Focuses on Helping People stay Independent

The Clinical Commissioning Groups in central Norfolk - including Norwich - and Norfolk County Council are running a joint public survey via the ‘Your Voice’ membership scheme to find out how to help older people stay independent for longer.

The survey focuses on ‘Falls and Bone Health’ and aims to learn more about what causes people to fall.  It is also designed to get feedback on how and when people access health services after they have fallen.     

Mental Health

If you want help for a mental health issue, firstly remember you're not alone and there is help for you. In the first instance, ask your GP.

There is also further information on this website (see the list below)

For children and young people and their family/carers

Anxiety, depression or stress

Eating disorders


Or you can try our database of great local voluntary organisations which provide support:

There are also some great online resources at NHS Choices including Apps

pdf Norfolk and Waveney Adult Mental Health Strategy Final (2.07 MB)
Veterans Mental Health

Veterans from across Norfolk are being invited to drop-in to two new groups which offer specially-tailored help for a wide range of mental health conditions as well as access to a raft of other support services. Organised by former army guardsman Luke Woodley in conjunction with Norfolk and Suffolk NHS Foundation Trust (NSFT), the groups give veterans the chance to meet, share experiences and access any help they may need. Find out more at

NHS Norwich CCG's commitment to mental health

NHS Norwich CCG currently invests more than 18% of its budget into mental health services. About 50% of this funding is spent with Norfolk and Suffolk NHS FT. The rest is spent with other specialist NHS Trusts that provide mental health services, on medicines, continuing healthcare and with voluntary/third sector organisations.

Learning Disabilities Mortality Review (LeDeR) Programme

NHS Clinical Commissioning Groups in Norfolk and Waveney are part of the national Learning Disability Mortality Review (LeDeR) programme, commissioned by the Healthcare Quality Improvement Partnership on behalf of NHS England, and delivered by the University of Bristol.

The LeDeR Programme aims to make improvements to the lives of people with learning disabilities through reviewing the modifiable factors that may be associated with a person’s death. The programme will also collate and share the anonymised information about the deaths of people with learning disabilities so that common themes, learning points and recommendations can be identified and taken forward into policy and practice improvements.

For more information about the LeDeR Programme, visit the University of Bristol’s website:

The Local Area Coordinator for Norfolk and Waveney is Alison Leather, Director of Quality Assurance at NHS South Norfolk CCG. If you wish to contact Alison regarding the LeDeR Programme, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Major boost to mental health service for people in a crisis

More than a third of a million pounds is being pumped into care for people who’re in a mental health crisis in Norfolk. Jenny Thurston in 136 suite

The money is paying for eleven mental health specialists to staff “Section 136” suites. These are rooms set aside for patients who are detained by police under Section 136 of the Mental Health Act 1983, for their own safety and wellbeing.

The £350,000 funding has been provided by the Clinical Commissioning Groups in Norwich, North, South and West Norfolk CCGs and the staff are now being recruited by the Norfolk and Suffolk (mental health) NHS Foundation Trust.

New volunteer support service for Norwich

We're launching a groundbreaking new service, to support older and frail people in Norwich. ageuknorwich

It’s the result of a unique partnership and joint investment being led by NHS Norwich Clinical Commissioning Group (CCG) and Age UK Norwich – and an important part of the new YourNorwich programme to improve and join together services for patients, launched by the CCG last month.

NHS Norwich CCG has pledged to invest at least £100,000 into the service for three years. Age UK Norwich will pump a further £40,000 into the service, derived from a Big Lottery Fund grant.

Patient Stories helping the NHS get better

Stories posted online by patients about the care they’ve received are helping the NHS get better.

NHS Norwich Clinical Commissioning Group is promoting the use of Patient Opinion, which enables people to write up their experiences – good or bad – and share with the world.

NHS staff are able to respond publicly, and say when they make changes to improve things for other patients.

The CCG says 114 people living in the Norwich area have posted stories about their experience of care by local NHS services, which have been read nearly 24,000 times.